INFO SHIPPING & POLICIES
WELCOME Please ask all questions prior to purchase. Thank you!
PAYMENT I accept Paypal and Credit Cards. FYI, you don't need to sign up for a Paypal account to make a purchase with Paypal. If you have any issues checking out, please contact me at firstname.lastname@example.org
WHAT DO YOU SHIP YOUR JEWELRY IN All orders are shipped in a 3 Rexes logo box (may vary) with gift pouch. Earrings are shipped on a 3 Rexes jewelry card in a gift pouch (may vary).
SHIPPING IN USA 1-5 business days after payment is received (unless indicated differently in description. Ex. custom pieces). US shipping is by USPS Priority Mail + insurance, or FREE USPS First Class Mail + insurance. IN A RUSH? USPS Express Domestic Mail is guaranteed in 2 business days. This option is extra, so please contact me for a quote. California residents will pay sales tax, sorry!
INTERNATIONAL CUSTOMERS ATTENTION! Please read before ordering. The Buyer is responsible for paying all customs duties, import taxes, or any other fees that may be levied by the destination country. Customs policies vary widely from country to country; you should contact your local customs office for further information. All international orders will have the full value declared on the customs forms, and will be marked as "merchandise". Sorry, I cannot mark as a gift, as this is illegal and a federal offense. Some countries prohibit the importing of silver, gold and gemstone jewelry. Please check your country on this list http://pe.usps.gov/text/imm/immctry.htm
INTERNATIONAL SHIPPING I ship USPS First Class International Mail + Insurance. Your order should generally arrive within 1 to 7 weeks after the Item is shipped. If you need your order to arrive by a certain date, I recommend upgrading to Priority Mail (contact me for a quote. Est. 6-14 day delivery time for USPS Priority Mail). Please contact us ASAP if your item doesn't arrive in a timely matter.
RETURNS We have a 5 day return policy less shipping charges. Item(s) must be returned unworn in original condition and packaging (shipping charges are non-refundable and return shipping is the responsibility of the buyer). Buyer is responsible to return the item Insured for the full retail value and must be postmarked within 5 days of receiving the item. All Custom items are non-returnable. Earrings will receive a credit only. If you have ANY problems with your purchase, please contact email@example.com and we will resolve the issue at hand!
CONSIDERATIONS & DISCLAIMERS
1. Please know your correct ring size for a wide or thin band before making a purchase
2. Custom and altered work is not returnable
3. Sterling silver is a softer metal than 14k and 18k gold
4. Semi-precious stones can chip and crack, especially when they are exposed on a 365º band. Semi-precious stones are not hard like diamonds
WHAT KIND OF SILVER DO YOU USE 3 Rexes jewelry is hand cast from the highest quality "nickel-free" .925 sterling silver. Remember, silver is a softer metal than 14k & 18k gold. Silver can scratch and the bezels can bend if hit on a hard surface, loosening or causing the stones to fall out.
HOW DO I FIND MY RING SIZE It's best to have a jeweler size your finger. I ask that you please make 100% sure that you know your correct ring size before ordering. Wide rings will require a larger size than a thin band, usually 1/2-3/4 size larger is needed. Here is a sizing and conversion chart RING SIZES
UK RING SIZES Conversion chart here RING SIZES
HOW DO I CARE FOR MY JEWELRY Please avoid harsh soaps, oils and chlorine, which can discolor your silver and alter the antiqued patina on your piece.
DISCLOSURE PLEASE READ! Three Rexes jewelry is not responsible or liable for the misuse by the wearer. The jewelry should not be worn during physical labor, exercising, swimming, bathing, playing sports or in anyway in which harm can be caused to the wearer, children, persons, or the jewelry in question. Three Rexes Jewelry is not intended for children of any age! So please keep out of the reach of children as the jewelry can contain small parts, long chains and pointy edges.
FASHION STYLISTS & PHOTOGRAPHERS If interested in using my jewelry in your Fashion Show or Photo Shoot, please contact me or email me at firstname.lastname@example.org